{"store":{"baseInfo":{"podcastTitle":"CX Expert Talks","slug":"alternacx","podcastDescription":"Welcome to the CX Expert Talks Podcast powered by Alterna CX. We are bringing together industry experts, best practice stories from our customers and the newest insights on Customer Experience Management. Reach out to us for any inquiries or questions at www.alternacx.com/contact-us","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/5728949/Podcast_Channel_Image_7qw17.png","podcastShareLogo":null,"podcastUrl":"https://alternacx.podbean.com","podcastCanSearched":false,"feedUrl":"https://feed.podbean.com/alternacx/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-rkyxf-576ab5","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":31,"gmtAdjustment":"GMT+01:00","useDaylightTime":1,"value":1,"text":"(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna","daylightStartTime":"Last Sunday of March +1 Hours","daylightEndTime":"Last Sunday Of October +1 Hours","timezone":"Europe/London"},"podcastDownloads":null,"totalEpisodes":8,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Alterna CX","engagementStatsBaseUrl":null,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-rkyxf-576ab5-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Falternacx.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog5728949%26podcastIdTag%3Drkyxf&dfl=https%3A%2F%2Falternacx.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

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In this podcast, we discussed how businesses can reveal the value behind the unstructured data. Here are some of our discussion topics:

What to expect and not to expect from text analytics
Challenges organizations face when implementing text analytics
Latest trends and inspiring best practices

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In this podcast, we discussed how businesses can reveal the value behind the unstructured data. Here are some of our discussion topics:

What to expect and not to expect from text analytics
Challenges organizations face when implementing text analytics
Latest trends and inspiring best practices

Don't Be Afraid to Ask Why: Text Analytics in Action

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