Keep Calm and Invest in Digital: The Impact of Covid-19 on the Financial Institutions and Customer Experience

Corey User, Partner at Wipro Digital, had a conversation with our Co-Founder, Poyraz Ozkan. It has been more than a month since the increase in the impact of the virus on the economy. As Corey shared his expert opinions on the short and long term effects of Covid-19 on the financial institutions, we also discussed why listening to the voice of the customer in unprecedented times is crucial.